Billing Terms & Conditions

Billing Terms & Conditions

Last Updated: 05/11/26

These Billing Terms & Conditions (“Billing Terms”) govern all purchases and payment transactions made through Rosavita (“Company,” “we,” “our,” or “us”). By placing an order through our website, you agree to these Billing Terms in addition to our Terms of Service and Privacy Policy.

1. Payment Methods

We accept major credit cards, debit cards, and other payment methods displayed at checkout. All payments must be authorized and approved by the applicable payment provider before an order is processed.

We reserve the right to refuse or cancel any order if payment authorization cannot be obtained or if fraudulent or unauthorized activity is suspected.

2. Pricing & Currency

All prices displayed on our website are listed in the applicable currency shown at checkout and are subject to change without notice.

Prices do not include:

  • Applicable taxes
  • Customs duties
  • Import fees
  • International handling charges

Customers are responsible for any additional fees imposed by local authorities or financial institutions.

3. Billing Accuracy

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

Providing inaccurate or incomplete billing information may result in:

  • Delayed order processing
  • Payment rejection
  • Order cancellation

4. Order Confirmation

After a successful purchase, customers will receive an order confirmation email. Receipt of an order confirmation does not constitute final acceptance of the order.

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities purchased
  • Request additional verification before processing

5. Fraud Prevention

For security and fraud-prevention purposes, Rosavita may perform payment verification checks prior to approving transactions.

We reserve the right to:

  • Request identity verification
  • Hold or cancel suspicious transactions
  • Refuse service where fraud or abuse is suspected

6. Chargebacks & Payment Disputes

Customers agree to contact Rosavita customer support before initiating a chargeback or payment dispute with their financial institution.

Improper or fraudulent chargebacks may result in:

  • Account restrictions
  • Order cancellation
  • Refusal of future purchases
  • Collection actions where permitted by law

We reserve the right to provide order records, shipment confirmations, tracking information, and communication history in response to disputes.

7. Subscription or Recurring Charges

Unless explicitly stated at checkout, purchases made through Rosavita are one-time transactions and do not include recurring billing.

If subscription services are offered in the future, separate subscription terms will apply.

8. Taxes

Where required by applicable law, sales tax, VAT, or similar taxes may be collected during checkout.

Customers remain responsible for any additional local taxes or import-related charges not collected by Rosavita at the time of purchase.

9. Refund Eligibility

Refund eligibility is governed by our Refund Policy. Approved refunds will generally be returned to the original payment method used during checkout.

Refund processing times may vary depending on the customer’s financial institution or payment provider.

10. Payment Security

We use commercially reasonable measures and third-party payment processors to help protect payment transactions and customer information.

Rosavita does not store full payment card details on our servers unless explicitly stated otherwise.

11. Limitation of Liability

To the maximum extent permitted by law, Rosavita shall not be liable for:

  • Banking delays
  • Payment processor errors
  • Currency conversion differences
  • Third-party transaction failures
  • Unauthorized access caused by customer negligence

12. Changes to These Billing Terms

We reserve the right to update or modify these Billing Terms at any time without prior notice. Continued use of our website following changes constitutes acceptance of the updated terms.

13. Contact Information

For billing-related questions or concerns, please contact our customer support team through our official support channels listed on our website.